Zen Cleaning Services

“Bringing Peace, Balance, and an Impeccable Clean”

terms and conditions

Terms and Conditions

Agreement between User and zencleaningsvcs.com
Welcome to zencleaningsvcs.com. The zencleaningsvcs.com website (the “Site”) is comprised of
various web pages operated by Zen Cleaning Services. zencleaningsvcs.com is offered to you
conditioned on your acceptance without modification of the terms, conditions, and notices contained
herein (the “Terms”). Your use of zencleaningsvcs.com constitutes your agreement to all such Terms.
Please read these terms carefully, and keep a copy of them for your reference.

zencleaningsvcs.com is an E-Commerce Site.

The purpose of this website is to market and advertise any and all cleaning services that is
offered by Zen Cleaning Services. This website was created to provide current and potential clients
of Zen Cleaning Services a platform on which to research, request, and purchase any services
offered.

Privacy
Your use of zencleaningsvcs.com is subject to Zen Cleaning Services’s Privacy Policy. Please review
our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications
Visiting zencleaningsvcs.com or sending emails to Zen Cleaning Services constitutes electronic
communications. You consent to receive electronic communications and you agree that all agreements,
notices, disclosures and other communications that we provide to you electronically, via email and
on the Site, satisfy any legal requirement that such communications be in writing.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and you agree to accept responsibility for
all activities that occur under your account or password. You may not assign or otherwise transfer
your account to any other person or entity. You acknowledge that Zen Cleaning Services is not
responsible for third party access to your account that results from theft or misappropriation of
your account. Zen Cleaning Services and its associates reserve the right to refuse or cancel
service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen
Zen Cleaning Services does not knowingly collect, either online or offline, personal information
from persons under the age of thirteen. If you are under 18, you may use zencleaningsvcs.com only
with permission of a parent or guardian.

Cancellation/Refund Policy
Please note that if service is cancelled with less than 36 hours notice, OR we are unable to access
the home upon arrival, OR we are turned away at the door, a cancellation/lockout fee equal to
$200 will be charged to the credit card on file. Also, last minute bookings that fall within the 36 hour cancellation period will still be subject to the $200 cancellation fee.

Cancelling more than three (3) consecutive cleanings or more than five (5) total scheduled
cleanings, without prior approval of Zen Cleaning Services, will be deemed a material breach and
allow Zen Cleaning Services to cancel the contract and/or pricing agreement or to seek legal
remedies.

In the event that Zen Cleaning Services needs to cancel a scheduled cleaning appointment 24 hours
notice will be given to client. If Zen Cleaning Services fails to give 24 hour notice, the client
will be offered one free cleaning.

Please contact us at info@zencleaningsvcs.com with any questions.

Links to Third Party Sites/Third Party Services
zencleaningsvcs.com may contain links to other websites (“Linked Sites”). The Linked Sites are not
under the control of Zen Cleaning Services and Zen Cleaning Services is not responsible for the
contents of any Linked Site, including without limitation any link contained in a Linked Site, or
any changes or updates to a Linked Site. Zen Cleaning Services is providing these links to you only
as a convenience, and the inclusion of any link does not imply endorsement by Zen Cleaning Services
of the site or any association with its operators.

Certain services made available via zencleaningsvcs.com are delivered by third party sites and
organizations. By using any product, service or functionality originating from the
zencleaningsvcs.com domain, you hereby acknowledge and consent that Zen Cleaning Services may share
such information and data with any third party with whom Zen Cleaning Services has a contractual
relationship to provide the requested product, service or functionality on behalf of
zencleaningsvcs.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use
zencleaningsvcs.com strictly in accordance with these terms of use. As a condition of your use of
the Site, you warrant to Zen Cleaning Services that you will not use the Site for any purpose that
is unlawful or prohibited by these Terms. You may not use the Site in any manner which could
damage, disable, overburden, or impair the Site or interfere with any other party’s use and
enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through
any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of Zen Cleaning Services or
its suppliers and protected by copyright and other laws that protect intellectual property and
proprietary rights. You agree to observe and abide by all copyright and other proprietary notices,
legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale,
create derivative works, or in any way exploit any of the content, in whole or in part, found on
the Site.

Zen Cleaning Services content is not for resale. Your use of the Site does not entitle you to make
any unauthorized use of any protected content, and in particular you will not delete or alter any
proprietary rights or attribution notices in any content. You will use protected content solely for
your personal use, and will make no other use of the content without the express written permission
of Zen Cleaning Services and the copyright owner. You agree that you do not acquire any ownership
rights in any protected content. We do not grant you any licenses, express or implied, to the
intellectual property of Zen Cleaning Services or our licensors except as expressly authorized by
these Terms.

Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities,
personal web pages, calendars, and/or other message or communication facilities designed to enable
you to communicate with the public at large or with a group (collectively, “Communication
Services”). You agree to use the Communication Services only to post, send and receive messages and
material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you
will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as
rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any
inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material
or information; upload files that contain software or other material protected by intellectual
property laws (or by rights of privacy of publicity) unless you own or control the rights thereto
or have received all necessary consents; upload files that contain viruses, corrupted files, or any
other similar software or programs that may damage the operation of another’s computer; advertise
or offer to sell or buy any goods or services for any business purpose, unless such Communication
Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or
chain letters; download any file posted by another user of a Communication Service that you know,
or reasonably should know, cannot be legally distributed in such manner; falsify or delete any
author attributions, legal or other proper notices or proprietary designations or labels of the
origin or source of software or other material contained in a file that is uploaded; restrict or
inhibit any other user from using and enjoying the Communication Services; violate any code of
conduct or other guidelines which may be applicable for any particular Communication Service;
harvest or otherwise collect information about others, including e-mail addresses, without their
consent; violate any applicable laws or regulations.

Zen Cleaning Services has no obligation to monitor the Communication Services. However, Zen
Cleaning Services reserves the right to review materials posted to a Communication Service and to
remove any materials in its sole discretion. Zen Cleaning Services reserves the right to terminate
your access to any or all of the Communication Services at any time without notice for any reason
whatsoever.

Zen Cleaning Services reserves the right at all times to disclose any information as necessary to
satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse
to post or to remove any information or materials, in whole or in part, in Zen Cleaning Services’s
sole discretion.

Always use caution when giving out any personally identifying information about yourself or your
children in any Communication Service. Zen Cleaning Services does not control or endorse the
content, messages or information found in any Communication Service and, therefore, Zen Cleaning
Services specifically disclaims any liability with regard to the Communication Services and any
actions resulting from your participation in any Communication Service. Managers and hosts are not
authorized Zen Cleaning Services spokespersons, and their views do not necessarily reflect those of
Zen Cleaning Services.

Materials uploaded to a Communication Service may be subject to posted limitations on usage,
reproduction and/or dissemination. You are responsible for adhering to such limitations if you
upload the materials.

Materials Provided to zencleaningsvcs.com or Posted on Any Zen Cleaning Services Web Page
Zen Cleaning Services does not claim ownership of the materials you provide to zencleaningsvcs.com
(including feedback and suggestions) or post, upload, input or submit to any Zen Cleaning Services
Site or our associated services (collectively “Submissions”). However, by posting, uploading,
inputting, providing or submitting your Submission you are granting Zen Cleaning Services, our
affiliated companies and necessary sublicensees permission to use your Submission in connection
with the operation of their Internet businesses including, without limitation, the rights to: copy,
distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat
your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Zen
Cleaning Services is under no obligation to post or use any Submission you may provide and may
remove any Submission at any time in Zen Cleaning Services’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent
that you own or otherwise control all of the rights to your Submission as described in this section
including, without limitation, all the rights necessary for you to provide, post, upload, input or
submit the Submissions.

Third Party Accounts
You will be able to connect your Zen Cleaning Services account to third party accounts. By
connecting your Zen Cleaning Services account to your third party account, you acknowledge and
agree that you are consenting to the continuous release of information about you to others (in
accordance with your privacy settings on those third party sites). If you do not want information
about you to be shared in this manner, do not use this feature.

International Users
The Service is controlled, operated and administered by Zen Cleaning Services from our offices
within the USA. If you access the Service from a location outside the USA, you are responsible for
compliance with all local laws. You agree that you will not use the Zen Cleaning Services

Content accessed through zencleaningsvcs.com in any country or in any manner prohibited by any
applicable laws, restrictions or regulations.

Indemnification
You agree to indemnify, defend and hold harmless Zen Cleaning Services, its officers, directors,
employees, agents and third parties, for any losses, costs, liabilities and expenses (including
reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site
or services, any user postings made by you, your violation of any terms of this Agreement or your
violation of any rights of a third party, or your violation of any applicable laws, rules or
regulations. Zen Cleaning Services reserves the right, at its own cost, to assume the exclusive
defense and control of any matter otherwise subject to indemnification by you, in which event you
will fully cooperate with Zen Cleaning Services in asserting any available defenses.

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or
concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or
otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved
only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a
single neutral arbitrator and administered by the American Arbitration Association, or a similar
arbitration service selected by the parties, in a location mutually agreed upon by the parties. The
arbitrator’s award shall be final, and judgment may be entered upon it in any court having
jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out
of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its
costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in
regards to these Terms and Conditions or any disputes arising as a result of these Terms and
Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms
and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and
enforcement of this provision. The entire dispute, including the scope and enforceability of this
arbitration provision shall be determined by the Arbitrator. This arbitration provision shall
survive the termination of these Terms and Conditions.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY
INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION
HEREIN. ZEN CLEANING SERVICES AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE
AT ANY TIME.

ZEN CLEANING SERVICES AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY,
RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS,
SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED
GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND.

ZEN CLEANING SERVICES AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH
REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND
NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZEN CLEANING SERVICES AND/OR
ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL
DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR
PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE
DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE
SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED
THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT,
NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZEN CLEANING SERVICES OR ANY OF ITS SUPPLIERS
HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE
TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
Zen Cleaning Services reserves the right, in its sole discretion, to terminate your access to the
Site and the related services or any portion thereof at any time, without notice. To the maximum
extent permitted by law, this agreement is governed by the laws of the State of South Carolina and
you hereby consent to the exclusive jurisdiction and venue of courts in South Carolina in all
disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any
jurisdiction that does not give effect to all provisions of these Terms, including, without
limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you
and Zen Cleaning Services as a result of this agreement or use of the Site. Zen Cleaning Services’s
performance of this agreement is subject to existing laws and legal process, and nothing contained
in this agreement is in derogation of Zen Cleaning Services’s right to comply with governmental,
court and law enforcement requests or requirements relating to your use of the Site or information
provided to or gathered by Zen Cleaning Services with respect to such use. If any part of this
agreement is determined to be invalid or unenforceable pursuant to applicable law including, but
not limited to, the warranty disclaimers and liability limitations set forth above, then the
invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that
most closely matches the intent of the original provision and the remainder of the agreement shall
continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user
and Zen Cleaning Services with respect to the Site and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral or written, between the user and Zen
Cleaning Services with respect to the Site. A printed version of this agreement and of any notice
given in electronic form shall be admissible in judicial or administrative proceedings based upon
or relating to this agreement to the same extent and subject to the same conditions as other
business documents and records originally generated and maintained in printed form. It is the
express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms
Zen Cleaning Services reserves the right, in its sole discretion, to change the Terms under which
zencleaningsvcs.com is offered. The most current version of the Terms will supersede all previous
versions. Zen Cleaning Services encourages you to periodically review the Terms to stay informed of
our updates.

Contact Us
Zen Cleaning Services welcomes your questions or comments regarding the Terms:

Zen Cleaning Services

 Fort Mill, South Carolina 

Email Address: info@zencleaningsvcs.com

Telephone number:

 

 

 

 

Effective as of October 01, 2020

CALL US TODAY

704-438-9780

CONTACT US

info@zencleaningsvcs.com

Business Hours

Sunday:  9:00am - 5:00pm
Monday:  9:00am - 6:00pm
Tuesday:  9:00am - 6:00pm
Wednesday:  9:00am - 6:00pm
Thursday:  9:00am - 6:00pm
Friday:   9:00am - 6:00pm
Saturday:   9:00am - 7:00pm